Subservants

1. Issuance of exploitation license for tourism facilities

2. Renewal of the license for operation of tourism facilities

3. Modification and change in the operation license of tourism facilities

4. Issuance and renewal of licenses of tourism transport companies

Service Receipt Guide

During working hours, working days of the week the service is presented by correspondence and by telephone.

Eligible entities can request in writing form.

Executive entities of the implementation plan include all people applying to evaluate tourism facilities who have work experience in the field of tourism and have passed the desired training courses. Units included in the implementation plan: All tourism facilities have grading criteria

This service is provided free of charge to applicants. Only for the evaluation of tourism facilities, a fee is paid to the companies operating the contracting party in accordance with the instructions of the evaluation tariff approved by the organization.

Required Documents

Licensing of evaluators:

1- At least a bachelor's degree in related fields of study according to the relevant instructions

2- At least 28 years of age

3- Muslims or proponent of other religions recognized in the constitutional law.

4- Having a work permit from the competent authorities for foreign nationals

5- Presenting a certificate of no criminal record

6- Presenting a certificate of non-addiction

7- Performing the duty system service or permanent exemption (gentlemen)

8- Presenting two 4 * 3 photos

9- Having at least 3 years of experience in the field of specialized expertise at the discretion of the technical committee

10- Presenting the certificate of completion of the training course for the evaluation from one of the educational institutions approved by the organization

11- Participating in the evaluation and rating operations of at least "five tourism units" as an intern

12- Obtaining the evaluator identification code from the organization

Technical managers:

1- Believer in Islam or other religions that are recognized in the constitutional law.

2- Having at least 30 years of age

3- Having at least a bachelor's degree

4- Having a work permit from the competent authorities for foreign nationals

5- Presenting a certificate of no criminal record

6- Presenting a certificate of non-addiction

7- Performing the duty system service or permanent exemption (gentlemen)

8- Presenting two 4 * 3 photos

9- Having at least 3 years of experience in evaluating and auditing tourism facilities at the discretion of the technical committee

10- Presenting the certificate of the end of the training course "Training of Assessor Force"

11- Presenting the certificate of completion of the "Technical Management" training course of the compliance agent

12- Obtaining the approval of the scientific and practical competence of the technical committee

13- Obtaining the identification code of the technical manager of the organization

Implementation plan companies:

1- Submitting a letter of approval from the General Directorate of Cultural Heritage, Handicrafts and Tourism of the requested province

2- Completing the application form for the license of the matching agency (page 20 of the rating method)

3- Submitting the company's articles of association

4- Documents related to "lease" or "company location document"

5- Presenting a resume of the company's activities, necessarily on the head of the company

6- Identification documents of the board members of the company (identity card - national card - resume)

7- Certificates of the CEO of the company (identity card, national card, end of service card {gentlemen}, degree, complete resume, certificate of non-employment in other jobs {page 21 of the grading method})

8- Certificate of non-addiction and no bad background {after approval by the technical committee of the implementation plan}

9- Introducing the technical manager of the implementation plan (the nominated person must have a training certificate in the course of "training of evaluators" and "technical management" and obtain a quorum in the scientific and practical interview of the technical committee of the implementation plan).

10- Each of the submitted documents must have "company seal".

11- Providing images of all required documents (scanned) in the form of a compact disc (CD)

12- Raising the issue of establishing an implementation company in the technical committee and receiving certification

Grading certificate of tourism facilities:

1- Contract of evaluation between the tourism unit and the licensed matching agent company

2- Carrying out evaluation operations by the implementing company and submitting a report to the General Directorate of Cultural Heritage, Handicrafts and Tourism of the province

3- Forming the provincial rating commission and reviewing the evaluation report of the tourism unit

4- Determining the unit grade in the provincial grading commission and inserting it in the minutes

5- Announcing the approval of the provincial grading commission by the General Directorate of Cultural Heritage, Handicrafts and Tourism of the province to the General Directorate of Monitoring and Evaluation of Tourism Services

6- Examining the relevant documents and issuing the certification of tourism facilities

7- Notifying the certificate to the General Directorate of Cultural Heritage, Handicrafts and Tourism of the province for submission to the tourism unit

Frequently Asked Questions

Frequently Asked Questions

1. When the applicant registers, will the details be sent to the province?

It was decided to send the tracking code to the site support unit so that the tracking can take place.

2. When the applicant is in the initial licensing stage, is the utm plan of the facility required?

It is required if the completed fields are starred, otherwise it is not required.

3. The applicant has done the registration work so that the expert visit card has been sent inside the written chart, making a security form, but the applicant's request is neither inside the portfolio nor inside the portfolio of the Deputy Minister of Tourism. Why?

Give some time to create the file in the system.

4. Is it possible to have a forum in the system?

It was decided to follow up on this issue.

5. What is the reason when the applicant registers and error appears within the application section for issuing an operating system license?

Take a photo of the page and send it to the system support unit.

6. Applications that are filled out through the self-declaration of the exploitation license. These do not ultimately lead to the issuance of the exploitation license.Why?

Print access will be given in two weeks. Now an SMS will be sent to the applicant.

7. Where does the case process go when the final approval expert hits the issuance section?

The license goes to the print section.

8. If the applicant has mistakenly uploaded something, is it possible for the provincial expert to edit it or not?

 It is not possible to edit for the provincial expert. It must be sent back to the applicant.

 9. When the deputy of tourism of the province changes, will the previous information remain in the previous system or will it be transferred to the new deputy of tourism?

Please send the details of the Deputy Minister of Tourism to the support of the system so that the necessary measures can be taken.

10. Is it possible to format a large volume for loading in the system?

No, the above format is not possible, as long as the support specified is possible

For more information, please call the Deputy of Tourism:

+982166582168